We have gathered the most frequently asked questions and coupled them with our best answers. Nonetheless, you are always welcome to contact us directly for any enquiries. 

Frequently Asked Questions


How do I reserve a retreat space?

Once your dates are confirmed, securing your spot is simple. We require a 15% deposit, with a minimum of IDR 30,000,000, to lock in your dates. Check out our payment schedules below:

First Deposit: 15% of the total amount to secure your dates.
Second Deposit: 180 days before check-in, an additional 15% of the balance.
Third Deposit: 120 days before check-in, another 15% of the balance.
Fourth Deposit: 60 days before check-in, the remaining 55% balance.

You can find detailed terms and conditions in our Retreat Terms and Conditions 🍀

What are your booking policies and procedures?

For a comprehensive understanding of our booking policies, please refer to our terms and conditions:
 🔖 Basundari Terms & Conditions

Is there a minimum or maximum number of participants required for booking?

There's no minimum number of participants required as we offer venue rental. Our space accommodates up to 22 individuals, with flexible room configurations to suit your needs. The more participants you have, the lower the price per person will be and the more profit you will earn.

What is included in the rental package?

Our rate of IDR 30,000,000 per night includes 11% government taxes, a 10% service charge, breakfast, room services, and access to all resort facilities.

How far in advance should I book?

For optimal planning and participant engagement, we advise booking retreats 8 to 12 months in advance. To accommodate varying schedules and preferences, we offer four flexible payment schedules.
In the event of a last-minute booking (less than eight months in advance), we require participants to be confirmed before proceeding. While we aim to accommodate all requests, we recommend considering later dates to ensure availability. Once the deposit is placed, dates are secured, and all payments become non-refundable.

Can’t find your answer? Feel free to reach out directly!

If your specific question hasn’t been addressed, we’re here to help. Please don’t hesitate to contact us directly for any additional inquiries. Our team is ready to assist you!

Basundari is the ideal place to host your own retreat. Whether your expertise is yoga, meditation, mindfulness, breathwork, wellness, dance, arts, leadership, massage, fitness, pilates, inspirational, healing and/or personal development; all sorts of retreats are perfectly possible at Basundari. Don’t hesitate to reach out to us and we will cater to your needs.

Plan the perfect retreat